engleski

Relational leadership competencies and employees' work outcomes – insight into practice

Relational leadership and emotional intelligence are cornerstones of contemporary approaches to leadership and management. As suggested by leader-member exchange (LMX) theory, the relationships between leaders and followers are crucial in providing motivating working environment and thus may have significant effects on work outcomes on all levels of organization. The aim of this paper is to shed further light on the relationship between leader’s relational competencies and followers’ (employees’) work outcomes. Number of factors have potential to moderate presumed relationship, especially work context related factors, such as organizational hierarchy, which is in the background of mentioned relationship. Therefore, potential moderating effects of organizational hierarchy are also examined in the paper. For this to be accomplished, based on the most important contributions from the literature, a conceptual model has been designed and empirical research was conducted. Collected data from 125 managers and other employees, related to relational leadership competencies being demonstrated by their superiors, and work outcomes achieved, were processed via SPSS 23.0 and Microsoft Excel. Obtained results, based on descriptive statistics and bivariate analysis, offered interesting results and confirmation of majority of proposed theoretical propositions. Namely, results confirm the existence of moderate to strong positive causal relationship between relational leadership competencies (independent variable) and employees’ work outcomes (dependent variable). On the other hand, several relations being tested produced surprising and puzzling results, and therefore indicated propositions for future researches.

competencies, emotional intelligence, relational leadership, work outcomes

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