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IoT Devices and the Need to Inform Utility Users of Collecting, Controlling and Processing of Personal Data

The introduction of smart devices into households presents new challenges in terms of privacy and protection of personal data, given the wide set of data they collect. Replacing various meters that measure electrical energy, water or natural gas consumption, and with smart meters bring many benefits, such as the ability to read data automatically, an approach to managing energy distribution based on real- time energy consumption, although on the other hand it presents a new security risk. For example, by introducing a smart meter for electricity or water which can be monitored to even obtain information on how many household members are present in the household, and when the household is empty, and what are their life habits. Under the current consumer protection framework in the EU, service providers are under no obligation to notify customers that new consumer connected devices capture a significantly larger set of data about them and pose a potential privacy risk. In this paper, we consider the basic dangers to privacy and personal information brought by using IoT devices, and outline proposals to change the legal framework to inform consumers about the capabilities of these utilities to control devices bi-directional communication, coordination and the very need to monitor the data collected.

IoT, privacy, EU, regulation, data

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