Corporate Social Responsibility in the Practice of Public Relations Professionals (CROSBI ID 694000)
Prilog sa skupa u zborniku | sažetak izlaganja sa skupa | međunarodna recenzija
Podaci o odgovornosti
Božić, Barbara ; Kolić Stanić, Matilda ; Jurišić, Jelena
engleski
Corporate Social Responsibility in the Practice of Public Relations Professionals
Are public relations a socially irresponsible profession? Although the image of public relations professionals can still be negative, in theory, they should help their organizations be socially responsible. This paper aims to explore the work of public relations experts concerning corporate social responsibility among those who work for successful retail chains in Croatia. The research paper resides on a survey conducted by the method of in-depth interviews with seven corporate communications managers selected among the 20 best retailers in the fast-moving consumer goods on the Croatian market. The research showed that the surveyed public relations experts are not directly in charge of the strategic planning of their companies socially responsible business programs. However, most respondents confirmed the existence of a communication strategy for CSR activities regarding different stakeholders. Besides, the results show that the heads of the communications department daily participate at the executive level of socially responsible programs. These results are showing that those corporate communications managers are generally not members of senior management, where decision- making takes place. Finally, the conclusion is that the surveyed public relations experts in their practical work mainly help their companies to be socially responsible.
corporate social responsibility ; communication ; public relations ; management ; retail
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Podaci o prilogu
388-397.
2020.
objavljeno
Podaci o matičnoj publikaciji
Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference
Pejić Bach, Mirjana
Zagreb: Udruga za promicanje inovacija I istraživanja u ekonomiji IRENET
2706-4735
2706-4735
Podaci o skupu
6th ENTerprise REsearch InNOVAtion Conference (ENTRENOVA 2020)
predavanje
10.09.2020-12.09.2020
Zagreb, Hrvatska; online
Povezanost rada
Ekonomija, Informacijske i komunikacijske znanosti