engleski

Restructuring of the Management ....

ABSTRACT Market position, and in particular market share increase, requires every organization to constantly improve the performance of the management system in the function of competitiveness. With this goal, most organizations in one of the development phases approach changes that are commonly referred to as restructuring. This is often a fundamental mistake, which results in a lack of positive result. The mistake is that it is not clear what an object of restructuring is. No structural elements of the organization management system are known. The goal of this research is to have a clear structure of the management system and to determine the role of the structural elements for the functioning of the whole. In this paper, the author apply the methods of scientific cognition, especially the analysis, system theory, modelling method and synthesis, to research the structural elements of the management system characteristic of each organization, regardless of activity and physical size. As a result of the research, the author introduces the model structure of the management system with all the structural elements. The conclusion is that the implementation of the quality management system in accordance with the requirements of ISO 9001:2015 encompasses all the structural elements of an organization management system and thus represents a mechanism for changing their structure in order to increase competitiveness. For the success of this complex process it is necessary to meet at least two assumptions: to clearly define the management system and its structural elements and to thoroughly implement the quality management system in accordance with the requirements of the international standard ISO 9001:2015.

quality, restructuring of the management system

Prezentirano na Shanghai Jiao Tong University