engleski

Generic model of integrated management system

ABSTRACT More and more organizations decide to model and implement an integrated management system by integrating the system and certifying it in accordance with ISO standards. The more complex integration of the management system is harder to model, document, implement and manage them. Each system that implements integration involves a certain management model, which essentially contains all the elements of the management function: planning, organizing, resource management, decision making and control. In complex integrations, such a situation could cause the entropy of the management system. If this did not happen it was necessary to design a generic model that encompasses all the elements of the management function and promotes the process approach. This is the result of efforts to simplify integrated management system models and facilitate the management of such systems. Prior to the appearance of Annex SL there was an attempt to create a generic model of management system, and the fundamental difficulty was that each ISO standard for management systems had a different structure. By adopting Annex SL and revision of ISO 9001:2015 and revision of other ISO standards for management systems, the preconditions for creating a generic model of integrated management system were created. The subject of this paper is a generic model of integrated management system. The main purpose of this research is to create a generic model of integrated management system that will be applicable to modelling integrated management systems in organizations in practice. By applying general and special scientific methods of cognition, authors introduce an original model of integrated management system, applicable to organizations in practice.

generic model ; integrated management system ; quality

Zbornik radova nije tiskan Rad je izložen na kongresu, sukladno programu Izložio ga je Miroslav Drljača