engleski

Implementing Enterprise Resource Planning in large companies: Contrasting developed and developing countries

Modern companies, regardless of their size and the country of origin, face challenges to improve their efficiency, marketability and legitimacy. Goals of coordination, cooperation and continuous improvement could be achieved on the basis of continuous learning and decision-making based on real-time and accurate information. Many companies rely on Enterprise Resource Planning (ERP) to achieve these goals. Not much evidence is available regarding ERP implementation in developing countries. In addition, there are no studies that used the same methodology to examine ERP implementation in both developed and developing countries to study the differences. Having this as the primary goal, this study serves to fill this gap. The study identified differences in approaching ERP implementation in certain developed countries compared to Brazil as a developing country. The differences found could be attributed to the ERP implementation project size which was lesser in scope in companies in Brazil, which were also smaller in size and operated under greater financial constraints. In this study, good planning and sincere commitment of all stakeholders involved in the implementation process were found to be of a crucial importance in ERP implementation projects. That includes support by vendors and consultants, which reduces the need for improvisations. Future studies could analyze multiple case studies and focus on multiple sources within a single enterprise to gain more insight.

Enterprise Resource Planning ; large companies ; developed countries ; Brazil

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