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Pregled bibliografske jedinice broj: 1062790

Does good internal communication enhance life satisfaction?


Sinčić Ćorić, Dubravka; Pološki Vokić, Nina; Tkalac Verčič, Ana
Does good internal communication enhance life satisfaction? // Journal of Communication Management (2020) doi:10.1108/JCOM-11-2019-0146 (znanstveni, prihvaćen)


CROSBI ID: 1062790 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
Does good internal communication enhance life satisfaction?

Autori
Sinčić Ćorić, Dubravka ; Pološki Vokić, Nina ; Tkalac Verčič, Ana

Vrsta, podvrsta
Radovi u časopisima, znanstveni

Izvornik
Journal of Communication Management (2020)

Status rada
Prihvaćen

Ključne riječi
Internal communication satisfaction ; Life satisfaction ; Internal communication satisfaction scale ; Satisfaction with life scale

Sažetak
The study explored the relationship between the two concepts—internal communication satisfaction (ICS) and life satisfaction. Additionally, the study analyzed the link between eight internal communication dimensions (satisfaction with feedback, satisfaction with communication with immediate superior, satisfaction with horizontal communication, satisfaction with informal communication, satisfaction with information about the organization, satisfaction with communication climate, satisfaction with the quality of communication media and satisfaction with communication in meetings) and life satisfaction. To exclude the potential impact of contextual factors, we conducted a quantitative field research on a homogeneous sample of 507 respondents, employed in a multinational organization. For the assessment of ICS, we used the Internal Communication Satisfaction Scale (UPZIK), developed by Tkalac Vercic et al. (2009). For the assessment of life satisfaction, we used the satisfaction with life scale (SWLS) developed by Diener et al. (1985). Results showed a very high, statistically significant correlation between ICS and life satisfaction. All dimensions of ICS are highly correlated with life satisfaction, but this relationship proved to be the strongest between life satisfaction and two dimensions of ICS (satisfaction with informal communication and satisfaction with communication climate). Our study has three general limitations: (1) the dataset is of cross-sectional nature, which prevents inferring causality between variables ; (2) a common source bias is present (ICS and life satisfaction are measured from the same source) and (3) we used self-reports [given the subjective nature and others’ reports of life satisfaction yield weaker but similar results (Erdogan et al., 2012)]. We identified satisfaction with internal communication, as a work domain that has not yet received attention in the management literature, to have an important role in life satisfaction. Among others, we found satisfaction with informal communication and satisfaction with communication climate to be especially relevant ICS dimensions, implying that organizations should primarily cultivate non-formalized dimensions of internal communication—a positive communication environment.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Projekt / tema
HRZZ-IP-2018-01-3323 - Doprinos interne komunikacije uspješnosti organizacije: položaj, kanali, mjerenje i odnos s povezanim konceptima (Ana Tkalac Verčič, )

Ustanove
Ekonomski fakultet, Zagreb

Citiraj ovu publikaciju

Sinčić Ćorić, Dubravka; Pološki Vokić, Nina; Tkalac Verčič, Ana
Does good internal communication enhance life satisfaction? // Journal of Communication Management (2020) doi:10.1108/JCOM-11-2019-0146 (znanstveni, prihvaćen)
Sinčić Ćorić, D., Pološki Vokić, N. & Tkalac Verčič, A. (2020) Does good internal communication enhance life satisfaction?. Prihvaćen za objavljivanje u Journal of Communication Management. [Preprint] doi:10.1108/JCOM-11-2019-0146.
@unknown{unknown, year = {2020}, DOI = {10.1108/JCOM-11-2019-0146}, keywords = {Internal communication satisfaction, Life satisfaction, Internal communication satisfaction scale, Satisfaction with life scale}, journal = {Journal of Communication Management}, doi = {10.1108/JCOM-11-2019-0146}, title = {Does good internal communication enhance life satisfaction?}, keyword = {Internal communication satisfaction, Life satisfaction, Internal communication satisfaction scale, Satisfaction with life scale} }

Časopis indeksira:


  • Web of Science Core Collection (WoSCC)
    • Emerging Sources Citation Index (ESCI)
  • Scopus


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