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Pregled bibliografske jedinice broj: 1062157

Managing internal communication: How the choice of channels affects internal communication satisfaction


Tkalac Verčič, Ana; Špoljarić, Anja
Managing internal communication: How the choice of channels affects internal communication satisfaction // Public relations review (2020) doi:10.1016/j.pubrev.2020.101926 (znanstveni, prihvaćen)


CROSBI ID: 1062157 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
Managing internal communication: How the choice of channels affects internal communication satisfaction

Autori
Tkalac Verčič, Ana ; Špoljarić, Anja

Vrsta, podvrsta
Radovi u časopisima, znanstveni

Izvornik
Public relations review (2020)

Status rada
Prihvaćen

Ključne riječi
Internal communication ; Internal communication channels ; Internal communication satisfaction ; Media richness theory

Sažetak
As the environment of internal communication is continually changing for a multitude of reasons, especially new technologies, organizations have to adapt fast in their attempts to reach their employees. When deciding on the type of channel to use, internal communication managers should be aware of their employees’ preferences. The purpose of this study is to identify how the choice of internal communication media affects internal communication satisfaction. In order to explore this relationship further, we conducted an analysis of the most commonly used internal communication channels in ten large corporations and linked the results to employees’ satisfaction and media choice. By expanding the knowledge on preferred communication channels, we are hoping to provide some insight for better management of internal communication.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Projekt / tema
HRZZ-IP-2018-01-3323 - Doprinos interne komunikacije uspješnosti organizacije: položaj, kanali, mjerenje i odnos s povezanim konceptima (Ana Tkalac Verčič, )

Ustanove
Ekonomski fakultet, Zagreb

Profili:

Avatar Url Anja Špoljarić (autor)

Avatar Url Ana Tkalac Verčič (autor)

Citiraj ovu publikaciju

Tkalac Verčič, Ana; Špoljarić, Anja
Managing internal communication: How the choice of channels affects internal communication satisfaction // Public relations review (2020) doi:10.1016/j.pubrev.2020.101926 (znanstveni, prihvaćen)
Tkalac Verčič, A. & Špoljarić, A. (2020) Managing internal communication: How the choice of channels affects internal communication satisfaction. Prihvaćen za objavljivanje u Public relations review. [Preprint] doi:10.1016/j.pubrev.2020.101926.
@unknown{unknown, year = {2020}, DOI = {10.1016/j.pubrev.2020.101926}, keywords = {Internal communication, Internal communication channels, Internal communication satisfaction, Media richness theory}, journal = {Public relations review}, doi = {10.1016/j.pubrev.2020.101926}, title = {Managing internal communication: How the choice of channels affects internal communication satisfaction}, keyword = {Internal communication, Internal communication channels, Internal communication satisfaction, Media richness theory} }

Časopis indeksira:


  • Current Contents Connect (CCC)
  • Web of Science Core Collection (WoSCC)
    • Social Science Citation Index (SSCI)
    • SCI-EXP, SSCI i/ili A&HCI
  • Scopus


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