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Pregled bibliografske jedinice broj: 1061485

E-Government in European countries: Gender and ageing digital divide


Seljan, Sanja; Miloloža, Ivan; Pejić Bach, Mirjana
e-Government in European countries: Gender and ageing digital divide // INTERDISCIPLINARY MANAGEMENT RESEARCH XVI / Barković, Dražen ; Dernoscheg, Karl–HeinzErceg, Aleksandar ; Glavaš, Jerko (ur.).
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, croatiaPostgraduate doctoral Study Program in Management, 2020. str. 1563-1584 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)


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Naslov
E-Government in European countries: Gender and ageing digital divide

Autori
Seljan, Sanja ; Miloloža, Ivan ; Pejić Bach, Mirjana

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
INTERDISCIPLINARY MANAGEMENT RESEARCH XVI / Barković, Dražen ; Dernoscheg, Karl–HeinzErceg, Aleksandar ; Glavaš, Jerko - Osijek : Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, croatiaPostgraduate doctoral Study Program in Management, 2020, 1563-1584

Skup
INTERDISCIPLINARY MANAGEMENT RESEARCH XVI

Mjesto i datum
Opatija, Hrvatska, 7.-9.5.2020

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
e-government, ICT, digital divide, digital transformation, cluster analysis

Sažetak
The 4th industrial revolution has brought not only new opportunities but new demands and challenges, also in government communication to citizens and businesses. Transformations do not only concern ICT usage differences but also social, economic, educational and business changes, and bring risks known as „digital divide“. One of the services that are integrated into the new digital environment, and not yet in full deployment, is e-government. Governments are faced with challenges of digital transformation, aiming to achieve, such as enhanced public services, enhanced administration, enhanced social value, cost reductions or empowerment of citizens bringing them closer to the public policy of decision-making. Although e-government aims to provide access to individuals, businesses, interest groups or their governments, various types of “digital divide” present barriers to full implementation of e-government services. In order to investigate the utilization of e-government, we used data from the Eurostat database for 32 countries for 2018. The research is performed by the use of K-means cluster analysis and the non-parametric Kruskal-Wallis test. The aim of the research is two-fold: (i) to perform cluster analysis of e-government practice across European countries and identify the position of Croatia, and (ii) to detect possible reasons of a digital divide in relation to age and gender divide and economic development. K-means cluster analysis revealed three clusters as optimum. Results of the Kruskal-Wallis test confirm the statistically significant difference among clusters at 1% significance regarding GDP, global gender inequality index and political empowerment. Results reveal that the digital divide is one of the major challenges preventing citizens from the use of e-government services. According to existing studies, governments should perform business processes re-engineering and transform the way of work and communication, but also enable ICT training programs in order to decrease the digital divide and to exploit the full potential of e-services.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti



POVEZANOST RADA


Ustanove
Ekonomski fakultet, Zagreb,
Filozofski fakultet, Zagreb,
Fakultet za dentalnu medicinu i zdravstvo, Osijek

Profili:

Avatar Url Sanja Seljan (autor)

Avatar Url Ivan Miloloža (autor)

Avatar Url Mirjana Pejić Bach (autor)

Citiraj ovu publikaciju

Seljan, Sanja; Miloloža, Ivan; Pejić Bach, Mirjana
e-Government in European countries: Gender and ageing digital divide // INTERDISCIPLINARY MANAGEMENT RESEARCH XVI / Barković, Dražen ; Dernoscheg, Karl–HeinzErceg, Aleksandar ; Glavaš, Jerko (ur.).
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, croatiaPostgraduate doctoral Study Program in Management, 2020. str. 1563-1584 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
Seljan, S., Miloloža, I. & Pejić Bach, M. (2020) e-Government in European countries: Gender and ageing digital divide. U: Barković, D., Dernoscheg, Karl–HeinzErceg, Aleksandar & Glavaš, J. (ur.)INTERDISCIPLINARY MANAGEMENT RESEARCH XVI.
@article{article, year = {2020}, pages = {1563-1584}, keywords = {e-government, ICT, digital divide, digital transformation, cluster analysis}, title = {e-Government in European countries: Gender and ageing digital divide}, keyword = {e-government, ICT, digital divide, digital transformation, cluster analysis}, publisher = {Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, croatiaPostgraduate doctoral Study Program in Management}, publisherplace = {Opatija, Hrvatska} }