engleski

Knowledge Management Technology and Human Resources: An Overview

Modern organizations exists in an ever-changing economic, technological, political and social environment. In such an environment that stands on the knowledge-based economy, knowledge is the primary driving force. Given that competitive advantage, or survival of an enterprise, is more than ever dependent on knowledge, it needs to be effectively processed through a knowledge management system. Knowledge management comprises people, activities, processes and associated technologies by which explicit and tacit knowledge is identified, created, acquired, stored, shared and applied. Knowledge management technologies are designed to support the business processes and goals of the company, but also to create an enabling work environment. People in this synergy make a necessary factor. This paper focuses on the role of human resources in knowledge management and their balance in work environment with knowledge management technologies. Therefore, the paper gives an overview of available knowledge management technologies and their role within the knowledge management processes, as well as the benefits of their application, especially regarding human resources. Ultimately, the challenges, problems and benefits of the (un)successful synergy of human resources and knowledge management technologies are considered.

Knowledge Management ; Knowlege Management Technology ; Human Resources

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