Usability Assessment of a Wearable Video- Communication System (CROSBI ID 689794)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Vlahovic, Sara ; Mandurov, Matija ; Suznjevic, Mirko ; Skorin-Kapov, Lea ;
engleski
Usability Assessment of a Wearable Video- Communication System
In this paper we present the results of a user study focused on evaluating the overall usability of a wearable video- communication system aimed at facilitating hands-free communication between a field technician and a remote expert. An asymmetrical cooperative electronics-based bomb defusal game was used to examine the subject’s ability to perform a manual technical task with the aid of a head- mounted-display (compared to only verbal communication) in terms of both subjective(perceived usefulness for the given task) and objective (time to complete task, number of errors) metrics. We analyze different dimensions of usability (overall system usefulness, information quality, interface quality, and device comfort) as we discuss the impact of human factors (i.e., gender, wearing Rx eye-glasses) on user experience. While system use has been shown to improve both subjective and objective metrics in some cases, results appear to be highly dependant on the task itself. Furthermore, our findings highlight the importance of exploring different ways in which ergonomic issues present in commercial smart glasses may decrease perceived usability in certain demographics.
Quality of Experience, subjective study, wearable, video-communication, hands-free communication
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Podaci o prilogu
1-6.
2020.
objavljeno
Podaci o matičnoj publikaciji
Proceedings of 2020 Twelfth International Conference on Quality of Multimedia Experience (QoMEX)
Podaci o skupu
12th International Conference on Quality of Multimedia Experience (QoMEX 2020)
predavanje
26.05.2020-28.05.2020
Athlone, Irska; online