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Pregled bibliografske jedinice broj: 1055653

TOTAL QUALITY MANAGEMENT CONCEPT IN THE HOTEL SYSTEM


Bruža, Dino; Rudančić, Andreja
TOTAL QUALITY MANAGEMENT CONCEPT IN THE HOTEL SYSTEM // Economic Ideas and Practice, 36 (2020), 36; 67-82 (međunarodna recenzija, članak, znanstveni)


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Naslov
TOTAL QUALITY MANAGEMENT CONCEPT IN THE HOTEL SYSTEM

Autori
Bruža, Dino ; Rudančić, Andreja

Izvornik
Economic Ideas and Practice (2217-6217) 36 (2020), 36; 67-82

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
HOTEL MANAGEMENT, TOTAL QUALITY MANAGEMENT, GLOBALIZATION, CONCEPTION

Sažetak
Modern hotel management is significantly different from the way the hotel system was managed in the beginning of the development of hotel industry. The hotel industry is a constant backbone of the development and growth of tourism in a particular environment, especially because of the ambit of business. Aside from standard functions of hotel management (planning, organizing, staffing, leading, and controlling), the emphasis is on managing with complete quality. In strategic planning of big hotel systems a special place is taken by the process of implementing, controlling and overall improving the quality of business and maintaining all standards in the hotel departments, through all hotel operations. The main focus of this paper is managing with complete quality in the hotel system, influenced by globalization trends. Emphasis is placed on international hotel systems, which to be a relevant result of these trends. The aim of the research is to present the concept of quality management, through the philosophy of hotel business. The purpose of this paper is to represent how strong the impact of globalization trends is in quality management and in the hotel system. Given that modern tourism accounts for 10 % of the world’s total domestic product, there is a noticeable upward in this amount. Needless to say that tourism is one of the main starters of economic activities at the world level, and the backbone of tourism is hotel systems, the need for this kind of research is increasingly pronounced.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Ustanove:
Sveučilište Libertas

Profili:

Avatar Url Andreja Rudančić (autor)

Avatar Url dino bruža (autor)

Citiraj ovu publikaciju

Bruža, Dino; Rudančić, Andreja
TOTAL QUALITY MANAGEMENT CONCEPT IN THE HOTEL SYSTEM // Economic Ideas and Practice, 36 (2020), 36; 67-82 (međunarodna recenzija, članak, znanstveni)
Bruža, D. & Rudančić, A. (2020) TOTAL QUALITY MANAGEMENT CONCEPT IN THE HOTEL SYSTEM. Economic Ideas and Practice, 36 (36), 67-82.
@article{article, year = {2020}, pages = {67-82}, keywords = {HOTEL MANAGEMENT, TOTAL QUALITY MANAGEMENT, GLOBALIZATION, CONCEPTION}, journal = {Economic Ideas and Practice}, volume = {36}, number = {36}, issn = {2217-6217}, title = {TOTAL QUALITY MANAGEMENT CONCEPT IN THE HOTEL SYSTEM}, keyword = {HOTEL MANAGEMENT, TOTAL QUALITY MANAGEMENT, GLOBALIZATION, CONCEPTION} }
@article{article, year = {2020}, pages = {67-82}, keywords = {HOTEL MANAGEMENT, TOTAL QUALITY MANAGEMENT, GLOBALIZATION, CONCEPTION}, journal = {Economic Ideas and Practice}, volume = {36}, number = {36}, issn = {2217-6217}, title = {TOTAL QUALITY MANAGEMENT CONCEPT IN THE HOTEL SYSTEM}, keyword = {HOTEL MANAGEMENT, TOTAL QUALITY MANAGEMENT, GLOBALIZATION, CONCEPTION} }

Časopis indeksira:


  • EconLit





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