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An Empirical Evaluation of E-Portfolio Critical Success Factors

This paper further explores and empirically evaluates Critical Success Factors (CSFs) for successful implementation of the next generation of ePortfolio systems in academic institutions. Interpretive Structural Modelling (ISM) is used to empirically evaluate the nature of CSFs and to determine their relationships. The identified factors were found to be critical for the successful implementation and deployment of ePortfolios. Moreover, three-level hierarchy between CSFs has been revealed and presented in the final ISM model. In the end, the main drivers for successful implementation of ePortfolio in educational settings were detected and their influence on the remaining CSFs was explained.

EPortfolio ; critical success factors ; interpretive structural modelling

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