Ships shore service optimization using the queueing theory (CROSBI ID 271719)
Prilog u časopisu | prethodno priopćenje | međunarodna recenzija
Podaci o odgovornosti
Bebić, Dragan ; Stazić, Ladislav ; Komar Ivan
engleski
Ships shore service optimization using the queueing theory
This paper is presenting a solution for simplifying shore maintenance service teams scheduling procedure in the maritime industry. Shore maintenance service teams scheduling procedure in the past required either advanced mathematical knowledge in the area of the queueing theory or adequate computerized software for the calculation. That action in the past was usually outsourced ; companies did not have personnel capable of solving the queueing theory nor the software needed for the calculation. The solution, presented in the paper, enables in-house scheduling of the shore maintenance service teams using only basic knowledge of the theory, without the use of the specially designed software. The scheduling is performed using a simplified Excel template for Queueing theory, inserting the data from ship’s Computerized Planned Maintenance System. The Excel template, after filling the data, determines the optimal number of teams for the fleet and performs the calculation according to the desired or optimal service level. Simplified Excel template for Queueing theory cut the costs for the calculation and scheduling enabling additional savings in the industry.
Queueing Process ; Arrival Rate ; Service Time ; Service Team ; System Utilization ; Maintenance ; Costs
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Podaci o izdanju
18 (2019) 4
2019.
596-607
objavljeno
1726-4529
1996-8566
10.2507/IJSIMM18(4)488
Trošak objave rada u otvorenom pristupu
Povezanost rada
Strojarstvo, Tehnologija prometa i transport