engleski

Quality of the integrated e-learning system - students' perspective

Implementation and use of e-learning in higher education has become a necessity in the 21st century. While first researches were focused more on the functional understanding how to use the technology and which ICT skills are needed in order to get better results from it, latest studies are focused more on the user satisfaction with tools such as the e-learning systems and how they can contribute to user motivation for learning. More precisely today’s e-learning research is concentrated on the quality of elearning systems. E-learning systems (also called course management systems or e-learning platforms) are considered as the most basic e- learning requirement and their ease of use encourages e-learning adoption. Within the E- learning Centre at the University Computing Centre University of Zagreb SRCE an e-learning platform named Merlin was established, available and free of charge to all university teachers and students. The e-learning platform Merlin is a complex system consisting of several tools and has grown to be virtual learning environment (VLE) for higher education teachers and students. The VLE Merlin is in operation for nine years now and hosts e-courses held at higher education institutions in the Republic of Croatia. In order to provide the ease of use and user friendly interface, the E-learning Centre conducted the survey on users’ attitudes towards usefulness of VLE Merlin, satisfaction with its design, functionality and user’ support that is provided by the E-learning Centre. Within this paper results of the students’ response are elaborated. The results showed that majority of students were satisfied with VLE Merlin, and find it easy to use. Students also consider VLE Merlin useful as it facilitates access to learning resources and communication with teachers and students. However, only half of the students, participating in the survey, expressed their satisfaction with the graphic design of the VLE Merlin. Some of the students left us comments regarding VLE Merlin design. We have considered students’ comments seriously and based upon them decided to make additional improvements to the VLE Merlin for the academic year 2016/2017.

virtual learning environment, quality of e-learning systems, students’ perspective

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