engleski

Methodological Framework for Business Process Improvement and Reengineering of Large Transport Companies

In the new competitive environment with open network and service provision the majority of transport organisations (public and/or private) must rethink and redesign their basic activities and management orientation. Paper considers why it is needed and how process-oriented approach and constructs can be effectively applied in transport sector in our environment. Appropriate methodological framework for business process improvement and reengineering (BPR) programme for large transportation companies is developed. Several critical factors for BPIR projects are evaluated.

Transport companies; Process management; Business Process Improvement; Reengineering

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