engleski

KNOWLEDGE MANAGEMENT: CASE OF CROATIA

Knowledge management (KM) has received a lot of attention in the past two decades. However, it is still under-researched in Croatia. Goal of this paper is to determine the actual state of KM in Croatian companies with special emphasis on information technology (IT). IT has become a vital and integral part of every KM initiative today and one of the aims of this study is to analyse and identify the role of IT in KM and to determine if there is a connection between IT and KM. The results of the research conducted in big, middle and small Croatian companies show that a trend of KM exist in Croatia, but also that there is a potential for further development, especially in IT field. The paper describes main concepts connected with this topic, shows the results of the empirical research and gives guidelines on how to improve KM.

Croatia, empirical research, information technology, knowledge management.

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