Robotic Process Automation: Systematic Literature Review (CROSBI ID 64554)
Prilog u knjizi | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Ivančić, Lucija ; Suša Vugec, Dalia ; Bosilj Vukšić, Vesna
engleski
Robotic Process Automation: Systematic Literature Review
Robotic process automation (RPA) emerges as a new technology which is focused on automation of repetitive, routine, rule-based human tasks, aiming to bring benefits to the organizations that decide to implement such software solution. Since RPA is a relatively new technology available on the market, the scientific literature on the topic is still scarce. Therefore, this paper aims to investigate how academic community defines RPA and to which extent has it been investigated in the literature in terms of the state, trends, and application of RPA. Moreover, the difference between RPA and business process management is also addressed. In order to do so, the systematic literature review (SLR) based on Web of Science and Scopus databases has been conducted. The paper provides the results of the conducted SLR on RPA providing an overview of the RPA definitions and practical usage as well as benefits of its implementation in different industries.
Robotic Process Automation ; Literature Review ; Business Process Management
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Podaci o prilogu
280-295.
objavljeno
10.1007/978-3-030-30429-4_19
Podaci o knjizi
Business Process Management: Blockchain and Central and Eastern Europe Forum
Di Ciccio, Claudio ; Gabryelczyk, Renata ; García-Bañuelos, Luciano ; Hernaus, Tomislav ; Hull, Rick ; Indihar Štemberger, Mojca ; Kő, Andrea ; Staples, Mark
Cham: Springer
2019.
978-3-030-30428-7
1865-1356
1865-1348
Povezanost rada
Ekonomija, Informacijske i komunikacijske znanosti, Interdisciplinarne tehničke znanosti