engleski

Automated business rules used in the management of a business system

In order to improve the quality of business processes and the overall business results, modern business systems have determined a significant number of business rules. These rules aim, on the one hand, to control all relevant business events and procedures and, on the other hand, to provide conditions that will enable employees to make the best use of their knowledge and their individual creative abilities and thus contribute to the overall business results. Consequently, this creates new levels of both vertical and horizontal communication in a business system and the situations that cannot be managed in real time by simply applying declaratively prescribed organizational rules without applying the features of the modern ICT technology. The characteristics of this new context within which a business system functions pose a great challenge both to the management and the employees, and efforts are being made to provide support and solutions to the business system by automating a significant number of business rules at the level of business applications and the information system as a whole. This is actually aimed at finding a solution to the problem of management by ensuring a responsible conduct of all participants in the vital business activities and processes through the application of ICT technology, and business applications are expected to take over the role of a regulator of that conduct, which also raises the question of where the limits are to this automated regulation. From the formal point of view, the area of determining and modelling a system of business rules is well founded ; however, there still remains the problem of practical implementation of the business systems in real time ; the solution to that problem is problematic and also non-existent out of the context of business applications that are a part of the information system. In the sense of the above, the objective of this paper is to demonstrate, on the basis of a selected group of applied automated business rules, the most important aspects of their effects on the management and employees, and the effectiveness of the business system management as a whole.

business processes, business rules, management, business applications, information system

nije evidentirano