engleski

REPUTATION MODEL PROPOSAL FOR THE FASHION INDUSTRY

The purpose is to propose and test the model for measuring the reputation of fashion brands. In order to test the model, 10 in-depth interviews with 10 Spanish Fashion CEOs and top managers were conducted. The findings validated variables: brand awareness, product and service quality, brand affect, self-congruence and sustainability and provided social networking as the new variable and removed the financial performance variable.

brand reputation, fashion brands, in-depth interviews

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