Business Process Modelling vs. Process Mining: A Comparative Study of Methods and Software Tools (CROSBI ID 677193)
Prilog sa skupa u zborniku | izvorni znanstveni rad
Podaci o odgovornosti
Ivančić, Lucija
engleski
Business Process Modelling vs. Process Mining: A Comparative Study of Methods and Software Tools
In the last three decades, the importance of business process improvement and related techniques in organizational design has been widely stressed. Business process management and process analysis, with their significant impact on the process and organizational excellence, continue to remain intriguing topics. Recently, a shift away from traditional business process management methods, such as value-chain approach modelling and process simulation, has occurred, alongside the prominence of process mining that has emerged due to data mining and big data opportunities. Hence, this article investigates characteristics of a more traditional technique of process modelling in well-known methodologies, characteristics of a process- mining technique, and offers a comparison of two approaches. Additionally, a presentation of one business process modelling tool and one process- mining tool is delivered. In the end, the suitability of techniques presented is discussed, also in relation to organizational quality and excellence.
business processes ; business process improvement ; business process analysis ; business process modelling ; process mining
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Podaci o prilogu
85-96.
2019.
objavljeno
Podaci o matičnoj publikaciji
19. hrvatska konferencija o kvaliteti i 10. znanstveni skup Hrvatskog društva za kvalitetu
Zagreb: Hrvatsko društvo za kvalitetu (HDK)
1848-8005
1848-8005
Podaci o skupu
19. hrvatska konferencija o kvaliteti ; 10. znanstveni skup Hrvatskog društva za kvalitetu
predavanje
15.05.2019-18.05.2019
Vodice, Hrvatska
Povezanost rada
Interdisciplinarne tehničke znanosti, Ekonomija, Informacijske i komunikacijske znanosti